MyTDCJ Employee Application

Employee Sign-up and Download Help Guide

• Registration
• Frequently Asked Questions
• Confirmation
• Multi-Factor Authentication
• Deleting Account

Registration

IMPORTANT: Before you can sign in to use MyTDCJ, you MUST confirm your e-mail address, then RECEIVE your second e-mail verifying your registration was approved.

1. Scan or select the applicable QR code or link below to download the app to your Apple or Android device, then follow the remaining instructions. (NOTE: The Apple version of MyTDCJ is not searchable in the App Store. You can only access it through the link or QR code on an Apple device.)
   
   

   

   

   

   

   Don’t want to use the mobile app? Access MyTDCJ on the web at MyTDCJ.com to register.

   
   
2. Open the MyTDCJ application then select Login/Sign Up.
   
   
3. Click the Sign Up link at the bottom of the screen, then the Register screen will display.
   
   
4. Enter your personal e-mail address. (This e-mail address will be used to confirm your account, receive notifications, and complete multi-factor authentication access procedures.)
   
   
5. Enter your first and last name, payee ID number, and the last four digits of your Social Security number.
   
   
6. Enter a unique username and password. (If the username you chose is already being used, you will be prompted to choose another.)
   
   
7. Click the Register link at the bottom of the screen.
   
   
8. Add support.mytdcj@esolvit.com to your e-mail contacts to ensure you receive MyTDCJ communications.

Frequently Asked Questions

Confirmation

Confirmation is a two-step process.

Once the registration form is complete, (1) you will receive a confirmation to the e-mail address that was provided during the registration process and then (2) a notification e-mail that your MyTDCJ registration is verified.

1.  Confirmation e-mail

• When received, click the link to validate the e-mail address that was provided during the registration process. It is important that you complete this step quickly as the link will expire.
  
  NOTE: You will not be able to access MyTDCJ until this step is completed and you receive a verification e-mail.

2.  Verification e-mail

YOU MUST WAIT ON THE VERIFICATION E-MAIL BEFORE ACCESSING MYTDCJ.


• When received, this e-mail will reflect acceptance or rejection of your account. If approved, you can login to MyTDCJ and begin accessing your information.
  
  NOTE: If rejected, contact mytdcjsupport@tdcj.texas.gov.

Multi-Factor Authentication

To ensure your account’s security, the MyTDCJ app uses a second form of authentication each time you log in.

Follow the below steps to log in with multi-factor authentication:

1. Enter your username and password, then select Log in.
   
   
2. When prompted, choose to receive your authentication code via text or e-mail.
   
   
3. Enter your cell phone number or e-mail address and select Send Code.
   
   
4. Once received, copy the code in the text or e-mail and paste it into the “Authenticator code” box, then select Log in.

Upon completion of these steps, you can access your MyTDCJ profile.

Delete Account

You can delete your MyTDCJ account at any time. Doing so will delete your data from the application system. Use the following steps to delete your account:

1. Go to your Account Settings.
   
   
2. Click on your username in the top right corner.
   
   
3. Select “Profile” and “Delete Account” to permanently remove your account and all associated information.

NOTE: You can re-register with MyTDCJ at any time after deleting your account by following the registration steps.

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