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TDCJ Digital Mail Rollout

The Texas Department of Criminal Justice (TDCJ) is excited to announce that we are moving to a digital mail platform to reduce the amount of dangerous contraband in our facilities.

Effective September 6, 2023, all units will be moved to the Digital Mail platform.

Incoming mail for all inmates should be sent to the digital mail processing center where it will be sorted, scanned, and uploaded to the inmate’s secure tablet. These messages and photos will be scanned in color and can be saved to the tablet to be permanently available for the inmate to enjoy. Exceptions to this include legal mail; certified mail; media mail; and books, magazines, packages, and other subscriptions from verified or publishers, which should be sent to the unit.

Please send all U.S. Mail for inmates to:

Texas Department of Criminal Justice
Inmate’s Full First and Last Name + TDCJ Number
PO Box 660400
Dallas, TX 75266-0400

Inmates who do not have a tablet will receive black and white printed copies of their correspondence.

While no single effort can completely stop the transmission of dangerous contraband, we feel that every measure we can take to improve health and safety in our facilities is worth adopting.

You may have questions about the TDCJ’s new digital mail platform, so we’ve created a list of frequently asked questions to provide further details.

The process for outbound mail has not changed.

For more information, please contact Securus® Customer Service at 1 (800) 844-6591.

Frequently Asked Questions