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Victim Services Division


The Texas Department of Criminal Justice (TDCJ) Victim Services Division (VSD) Texas Crime Victim Clearinghouse (TxCVC) hosts a webinar series designed for criminal justice professionals, victim service professionals and victims. Webinar topics cover a wide range of victim related topics. To register for currently scheduled webinars or to view recordings of previously hosted webinars, please visit the link listed for each session you wish to attend and enter your data.

Upcoming Webinars

Comparing Juvenile & Adult Probation

Date: February 20, 2019
Time: 9:30 AM - 11:30 AM
Presented by: Tarrant County Juvenile Services: Kelly Willis, Victim Assistance Supervisor and Luis Montoya, Mediation Coordinator

Description: Both Juvenile Probation and Community Supervisionand Correction Departments (Adult Probation) are correction agencies and supervise offenders. Yet, both systems differ in their approach. This webinar will explore these differences, and review how juvenile offenders can transfer to the adult system.

Registration Link:

Access: You will need to follow this link to register to attend the webinar. You will receive an email confirmation with a linkto login to the webinar that will only be active on the day of the webinar. Only registered users may enter the room on the day of the webinar.

Human Trafficking

Date: March 21, 2019
Time: 9:30 AM - 11:00 AM
Presented by: Victoria Walker, Outreach Manager with National Center for Missing and Exploited Children(NCMEC), Texas Regional Office

Description: While it is difficult to accurately quantify the number of children currently victimized through child sex trafficking,Texas has the second highest number of calls to the National Human Trafficking Resource Center. One in six reported to the National Center for Missing & Exploited Children (NCMEC) were likely the victims of sex trafficking, and 86% of those victims were in the care of social services or foster care when they went missing.

NCMEC is committed to preventing child sexual exploitation and trafficking, both online and offline. This presentation will aid participants in identifying: 1) vulnerable youth; 2) indicators of child sex trafficking; 3) lures that traffickers use to groom and recruit victims; and 4) resources available for preventing the foster care to commercial sex trade pipeline.

Registration Link:

Access: The webinar registration link will send you through a process that will prompt you to create a one-time login ID and password and gather some basic information from you for grant purposes. Adobe Connect will send you an email confirming your registration and include a link to the webinar. This link is only active the day of the webinar. You can use the Adobe Connect ID and password you created on all future TDCJ VSD webinars.

Previous Webinars

You will need Adobe Flash Player to launch the previously recorded webinars. If you don't have the latest version, download it here: Adobe Flash Player download.

ASK about Suicide to Save a Life

Presented By: Merily Keller and Lisa Sullivan

This webinar will provide an overview of the basic epidemiology of suicide and suicidal behavior, including risk and protective factors. Participants are trained to recognize warning signs—behaviors and characteristics that might indicate elevated risk for suicidal behavior—and how to intervene with a person they think might be at risk for suicide. Attendees are also trained to gather more information about a person’s risk and take action consistent with that risk if they identify a person who is not acutely suicidal.

The National Center for Missing & Exploited Children® - Programs and Services

The National Center for Missing & Exploited Children® (“NCMEC”) is a non—profit 501(c)(3) corporation whose mission is to help find missing children, reduce child sexual exploitation, and prevent child victimization. Since 1984, NCMEC has served as the national clearinghouse and resource center for families, victims, private organizations, law enforcement and the public on issues relating to missing and sexually exploited children. This presentation will provide participants knowledge of the free resources provided by NCMEC in cases of missing or exploited youth.

Children's Advocacy Centers: Comprehensive Services for Families Impacted by Child Abuse

Children's Advocacy Centers (CACs) support and coordinate the efforts of the multidisciplinary teams that investigate child abuse cases. In addition, CACs offer free, comprehensive, trauma-focused services to child victims and their families. This webinar will focus on what CACs do, the services they provide, and their role within a community.

Compassion Fatigue Vicarious Trauma

Individuals that provide direct services to victims of crime are susceptible to experiencing compassion fatigue and vicarious trauma. During this webinar, Dr. Eugenia "Jennie" Barr will teach individuals how to recognize the symptoms of compassion fatigue and vicarious trauma, how to develop healthy coping skills, and provide ideas for minimizing the risk of compassion fatigue where you work.

Concerns of Police Survivors

Each year, between 140 and 160 officers are killed in the line of duty with an average of 11 to 15 of those being from Texas and their families and co-workers are left to cope with the tragic loss. C.O.P.S. provides resources to help them rebuild their shattered lives. There is no membership fee to join C.O.P.S., for the price paid is already too high. With Texas covering more than 268,000 square miles, we currently have 4 Chapters to serve its survivors. These Texas Chapters help with filing for benefits after a Line Of Duty Death (LODD), assist families during the Texas State Memorial and National Police Week as well as helping them get to a Hands On Program that are administered by the National Office in Camdenton, Missouri. During this presentation we will not only talk about C.O.P.S., who we are and what we do but how the Texas Chapters of C.O.P.S. are here for you and your agency as well as your families after a Line of Duty Death.

Crime Victims' Rights and Services: Prosecution

This webinar will discuss crime victims' rights, mandates and best practices regarding victim services in the prosecution phase with focus on the Victim Impact Statement and managing expectations.

Domestic Violence & Community Outreach

Presented By: Elizabeth Knapp - Victim Service Coordinator - Cedar Park Police Department

This webinar will discuss community outreach and awareness for domestic violence. Topics include how to plan, who to involve, the effects of community outreach, how to help reach the underserved population of victims, and more. By attending this webinar, professionals in community outreach programs will have the opportunity to increase and share their knowledge and experiences on hosting community events.

Effective Communication

The webinar will provide participants with tips and techniques for working with victims of crime to ensure they are treated with compassion and respect. The webinar will focus on communication that is victim sensitive both over the phone and in person.

Go Purple! Survivor Centered Safety Planning Honoring Texas Victims

Every year, the Texas Council on Family Violence tells the stories of the women killed by their male intimate partners in Texas. This is the way for us as a state to honor those women, hold offenders accountable, and challenge our communities to continue to improve domestic violence systems and services. October is Domestic Violence Awareness Month, and TCFV’s Honoring Texas Victims Report for 2016 is being released. This webinar will delve into the trends and issues highlighted in the 2016 report and offer a deep dive into safety planning techniques that advocates can do collaboratively and supportively with survivors and their families.

Grief and the Holidays

Victim Services Providers recognize that the holiday season is particularly difficult for families in which someone has died by homicide. This seminar will offer practical suggestions for reaching out to these families appropriately and effectively.

Juvenile Victim Impact Statements

The Texas Department of Criminal Justice and the Texas Juvenile Justice Department are partnering to provide a free webinar on the statutory requirements of the Juvenile Victim Impact Statement and its role in the juvenile justice system. This webinar will also discuss the notification process and services available to crime victims of juvenile offenders. This free webinar is a great training opportunity for Victim Assistance Coordinators, Juvenile Probation Officers, Victim Advocates and criminal justice professionals who provide assistance to victims of juvenile offenders.

Leveraging Prevention Resources to Fight Crimes Against Children

This webinar will preview the free resources of the National Center for Missing & Exploited Children with an emphasis on prevention programs. Topics covered for youth prevention (ages 5-17) will include online predators, privacy and online reputation, cyberbullying, sexting and sextortion. The webinar will also be customized for the audience and will overview available resources for law enforcement, families, DFPS and other child welfare professionals working on active missing and exploited children cases. Presented by Ju'Riese Colon, Executive Director of External Affairs for the National Center for Missing & Exploited Children.

Mothers Against Drunk Driving: Victim Services

Presented By: Julio Mendoza, Manager of Victim Services at the Mothers Against Drunk Driving Texas State Office and Central Texas Affiliate and Carmen Castro Victim Services Specialist with Mothers Against Drunk Driving

Last year, the Mothers Against Drunk Driving organization provided more than 160,000 supportive services to drunk and drugged driving victims to help them cope with the devastating impact of substance-impaired driving crashes. This webinar will focus on the programs and services provided to crime victims by Mothers Against Drunk Driving and their role within the community.

An Overview & Update of the 85th Legislative Session

In this webinar, the Texas Crime Victim Clearinghouse along with the Texas Council on Family Violence and the Texas Association Against Sexual Assault will provide participants with an overview of what occurred during the 85th Legislative Session. The team will provide information about the impact of certain legislation on topics related to a new victim notification, family violence, and victims of sexual assault.

Post-Conviction Safety Planning

Safety planning is crucially important for crime victims. This training will discuss how criminal justice and victim service professionals can assist victims with safety planning concerns post-conviction. Topics addressed in this webinar include tips on how to assist victims with applying for protective orders as well as information regarding address confidentiality and no-contact laws.

Protective Orders

A protective order is a civil court order issued to prevent continuing acts of family violence, sexual assault or abuse, trafficking or stalking. This webinar discusses the different types of protective orders, extension of protective orders, frequently asked questions, and explains the impact of recent legislation.

Providing Sensitive Service to Victims

This webinar will discuss useful and tactful techniques developed by Victim Services Division Notification Hotline staff for providing the highest level of sensitive care for victims who call for information and assistance.

Recognizing and Reporting Child Abuse

Child abuse is an epidemic that all communities must face. As more parents, professionals and community members learn about the realities of child abuse the effort to combat this serious problem gains strength. The Recognizing and Reporting Child Abuse seminar teaches the signs and symptoms of all forms of child maltreatment. Professionals will learn the facts about child abuse, how to recognize the physical and behavioral signs of the varying forms of abuse/neglect as well as many other important details for how to report abuse if you suspect it. Presented by Autumn Williams is the Curriculum Specialist at the Dallas Children's Advocacy Center (DCAC).

SAFE! Issues Affecting Today’s Teen and How You Can Help

We all want to keep our teens safe. In this presentation, you’ll learn to:

  • Recognize signs of distress in teens
  • Promote brain health
  • Foster resiliency and strong coping skills
  • Safeguard teens against internet dangers
  • Know the warning signs of suicidal behavior
  • Find help for a struggling teen
  • Implement protective measures to keep teens SAFE!

Services and Programs Provided by the Texas Department of Criminal Justice (TDCJ) Victim Services Division

The mission of the TDCJ Victim Services Division is to provide a central mechanism for crime victims to participate in the Criminal Justice System. The TDCJ Victim Services Division provides mandated services to crime victims, witnesses, and concerned citizens when the offender is incarcerated in the TDCJ Correctional Institutions Division (adult prison system) or on parole/mandatory supervision. This training will discuss available services including notifications, processing of Victim Impact Statement (VIS) Forms, Victim Offender Mediation Dialogue and assistance during the parole review process. Additionally, the TDCJ Victim Services Division Texas Crime Victim Clearinghouse (TxCVC) also provides, information, and accompaniment and referral services for victims as well as information, referrals and training opportunities for victim service and criminal justice professionals.

Sexual Assault Awareness: What Advocates Need to Know

This webinar will provide information about the Texas Association Against Sexual Assault programs and services, the dynamics of sexual assault, and crime victims’ rights related to sexual assault. Wende Hilsenrod, Texas Association Against Sexual Assault Training Director, will be presenting this webinar.

Sexual Victimization on College Campuses: Awareness and Prevention

Presented By: Dr. Brittany E. Hayes, Assistant Professor in the Department of Criminal Justice and Criminology and the Assistant Director of the Crime Victims’ Institute at Sam Houston State University.

This webinar covers awareness and prevention of sexual assault on college campuses. Particular attention will be given to the measurement and prevalence of sexual assault. This will include a discussion of campus crime statistics, including statistics reported under the Clery Act, findings from surveys of college students and the expanded use of campus climate surveys. Current prevention strategies, including bystander intervention, will be reviewed. Ways to raise awareness will be provided.

TDCJ Reentry and Integration

Presented By: Amanda Vasquez, Deputy Director of the TDCJ Reentry and Integration Division

An overview of the TDCJ-Reentry and Integration Division services available to criminal justice involved persons in the Reentry and the Texas Correctional Office for Offenders with Medical or Mental Impairments (TCOOMMI) programs. In order to reduce recidivism, the Reentry and Integration Division provides a three-phased Reentry Program to releasing adult offenders in conjunction with TCOOMMI which coordinates the mental health and medical continuity of care needs of both juvenile and adult offenders under supervision through established partnerships and targeted state resources.

Teen Justice Initiative: Protecting Legal Rights of Teen Dating Violence Victims

This workshop is designed to help advocates and allies identify the various legal remedies for teen victims of dating violence. These legal options may include; youth rights to healthcare, dating violence and sexual assault civil and criminal laws (brief), age of consent, sexual harassment, and Title IX laws, duty to report, and what options are available if a teen is unhappy at home, including information on emancipation.

The Role of a Victim Advocate: Immediate Aftermath

The webinar will discuss crime victims’ rights, mandates and best practices regarding victim services in the immediate aftermath of crime.

The Victims’ Rights in the Parole Review Process

This webinar will discuss the victim's right to participate in the parole review process, which includes: information, notification, tips on writing a protest letter, meeting with the Texas Board of Pardons and Paroles and Board accompaniment.

The Victim’s Role in the Parole Review Process

This webinar will discuss the victims’ role in the parole review process with specific focus on the new Texas Board of Pardons and Paroles (TxBPP) Victim Liaison and how the collaboration between the TxBPP and the Texas Department of Criminal Justice (TDCJ) Victim Services Division (VSD) provides assistance to victims in exercising their rights during the parole review process.

To Forgive or Not to Forgive – That is the Question!

Many victims of crime are encouraged to forgive by clergy who believe it is mandatory or by mental health professionals who believe recovery cannot happen without it. Both approaches attempt to draw a simplistic conclusion to a very complex issue. This webinar will not suggest a "right" way to deal with forgiveness, but will present several different ways of approaching the issue with the many clients who take their spirituality seriously. Participants are encouraged to register for the February 5, 2015 webinar on the Victim Offender Mediation Dialogue Program as a preliminary to the Forgiveness webinar on March 5, 2015.

Understanding & Responding to the Crime of Stalking

In this webinar, we will focus on the crime of stalking including common stalking dynamics and offender characteristics. We will examine the effects of this crime on victims and provide best practice tips for working with victims, including victim safety, documentation, and advocacy and support services. The presenter will also discuss how technology can be misused in stalking cases and explore considerations for documentation and evidence collection in stalking cases.

Victim Impact Statement Quarterly Reporting

The Texas Department of Criminal Justice (TDCJ) Victim Services Division (VSD) Texas Crime Victim Clearinghouse (TxCVC) is required to collect Victim Impact Statement (VIS) data from district and county attorney offices regarding the number of VISs distributed to victims, the number of completed VISs returned by victims and the offense categories of the VISs that were sent out to victims. This webinar will discuss revisions to the quarterly report, how to complete the report, deadlines and the necessity of reporting VIS information to TDCJ VSD.

Victim Impact Statement Recommended Processing Procedures

Presented By: Cynthia L. Jahn, Bexar County Criminal District Attorney’s Office, Director of Victim Services

This webinar discusses the legal statutes, suggestions and tips regarding processing the VIS. Topics covered will include: providing victims with a VIS; processing a VIS after completion by the victim; how the VIS is used within the criminal justice system; and how the VIS is used by other agencies.

Victim Impact Statement: The Victims’ Voice in the Criminal Justice System

The Victim Impact Statement is key to ensuring victims are afforded their rights in the criminal justice system. This training discusses recent revisions to the Victim Impact Statement and offers valuable information for individuals working with crime victims and those handling Victim Impact Statements, including judges, prosecutors, victim assistance coordinators, district clerks, court coordinators, probation officers and law enforcement personnel who assist victims or assemble pen packets.

Victim Impact Statements and Non-Governmental Agencies

This webinar will provide a basic overview of the Victim Impact Statement (VIS), the history of the VIS, its importance and purpose, and suggestions on how advocates in non-governmental agencies can help victims of crime with the VIS. This webinar was developed for victim service professionals that work for community-based agencies such as Children's Advocacy Centers, Rape Crisis Centers, Domestic Violence Service Providers, MADD, Medical and Mental Health Providers, CASA and others.

Victim Offender Mediations Dialogue Program

The Victim Offender Mediation Dialogue program provides an opportunity for victims or surviving family members of violent crime to initiate an in-person meeting with the offender responsible for their victimization. The process offers offenders and opportunity to express remorse, admit guilt and take responsibility for the full impact of their behavior upon the victims, their families and their communities. Crime victims have expressed a sense of taking back control once they meet directly with the offender to describe the impact of their victimization and to receive answers to questions regarding the offense. By attending this free webinar, criminal justice professionals and victim advocates will increase their knowledge and therefore, their clients’ knowledge, of crime victims’ rights, services available and be better equipped to respond to inquiries regarding the Victim Offender Mediation Dialogue program. This session will be presented by Mark Odom, Deputy Director of the Texas Department of Criminal Justice Victim Services Division. Presented by Mark Odom, Deputy Director of TDCJ Victim Services Division.

Victim Sensitivity Training

The Texas Department of Criminal Justice - Victim Services Division Director, Angie McCown, will provide participants with tips and techniques for working with victims of crime to ensure they are treated with sensitivity and respect.

Victim Services in the Immediate Aftermath of a Crime

Presented By: A. Lisa Girouard, Counselor with the Austin Police Department, Victim Services Division

This webinar will discuss crime victims’ rights, mandates and best practices regarding victim services in the immediate aftermath of a crime.

Victim Services in Non-Profit Organizations

The “Victim Services in Non-Profit Organizations” webinar will discuss how community-based organizations assist crime victims.

Victim Services in the Military

This webinar will focus on services available for crime victims who are military service members and their families. Attendees will learn about the Victim Witness Assistance Program (VWAP), options for reporting crimes, and programs focused on the intervention and prevention of family violence and sexual assault.

Victim Services Post-Conviction

The "Victim Services in Post-Conviction" webinar will discuss crime victims' rights, mandates and best practices regarding victim services when an offender has been sentenced to the adult prison system (the Texas Department of Criminal Justice). This webinar will be presented by Rose Trevino, TDCJ VSD Regional Victim Services Coordinator.

Victim Services from the Victim's Perspective

In 1989, Judy Brumbelow's 13 year old daughter Kelly was brutally murdered by their 12 year old neighbor Terrance Sampson. During this webinar Judy will provide details on her experiences throughout the past 24 years including the difficulties of navigating the criminal justice system while coping with loss and grief. Judy will provide insight and suggestions for advocates and criminal justice professionals for improving and enhancing victim services from the perspective of the victim.

Victim Services in Law Enforcement

The “Victim Services in Law Enforcement” webinar will discuss crime victims’ rights, mandates and best practices regarding victim services in law enforcement. Derrelynn Perryman, the Arlington Police Department Victim Services Coordinator and faculty at the University of Texas at Arlington Adjunct Professor at School of Social Work will be presenting this webinar.

Victim Services in Probation

The “Victim Services in Probation” webinar will discuss crime victims’ rights, mandates and best practices regarding victim services in probation. Community supervision (also known as “probation”) is dedicated to affording victims the rights granted to them. This webinar will provide victims, victim service providers, law enforcement, and other victim service entities with information about the many roles of a community supervision officer as they apply to victims’ rights. This webinar will be presented by a panel comprised of: Todd Jermstad, Bell County Community Supervision and Corrections Department, Kristi Heiman, TDCJ Community Justice Assistance Division (CJAD) Curriculum Developer, and Blanca Campuzano, TDCJ CJAD Ombudsman and Victim Service Coordinator. 

VIS Observation Study

This webinar will provide an informational overview of the Victim Impact Statement: County Observation Study. The Victim Impact Statement (VIS) is an important tool that connects crime victims to mandated rights and services throughout the criminal justice system. Texas counties possess insight regarding effective procedures to ensure crime victims are informed of their right to complete a VIS, the purpose and utilization of the VIS, and best practices in processing the VIS to ensure that the victim’s voice is heard throughout the criminal justice system. The Texas Crime Victim Clearinghouse (TxCVC) developed the VIS County Observation Study in order to identify effective practices and procedures implemented within Texas counties and to share the best practices with criminal justice professionals.

VNS and VINE: An Explanation of Notification Services

This webinar will discuss the notification services available in the state of Texas for victims of crime. Information on county-level VINE and the Texas Department of Criminal Justice (TDCJ) Victim Services Division’s Victim Notification System will be provided. Tips and suggestions for assisting victims with their right to notification will also be covered.

What Happens Now - Part 1: When an Offender is Received by TDCJ

The first session of a three-part webinar series will spotlight what happens when the Texas Department of Criminal Justice (TDCJ) - Correctional Institutions Division (CID) receives an offender. An overview of the receiving and orientation processes will be provided, along with other prison-related facts. A discussion of the services available to crime victims by the TDCJ - Victim Services Division, including how and when a crime victim can register with the Victim Notification System will be addressed. Webinar participants will be more equipped to respond to crime victims’ inquiries regarding the post-conviction phase of the criminal justice process.

What Happens Now - Part 2: The Parole Review Process

The second session of a three-part webinar series will address what happens when an offender – who has been sentenced and convicted to the Texas Department of Criminal Justice – Correctional Institutions Division – becomes eligible for parole review. An overview of the parole review process will be provided. A discussion of services provided to by the TDCJ – Victim Services Division to crime victims including Victim Impact Statements, board meeting assistance and protest material processing will also be provided.

When the Intersections of Cultural Identity and Victimology Collide: Looking Beyond the Mainstream

This workshop will facilitate discussion on how the intersections of cultural identity and Victimology are systemic barriers that (potentially) bias and influence victim service professionals. Recognizing and respecting individual cultural differences are important to sensitive and effective work with victims. In addition, differences in concepts of suffering and healing can influence how a victim may experience the effects of victimization and the process of recovery. Presented by Jose Juan Lara Jr., MS, National Trainer for Casa de Esperanza: National Latin@ Network.