Office of Strategic Initiatives and Modernization

Records Management

What We Do

The Records Management Department (RMD) provides research, insight, and recommendations for achieving efficiencies and consolidation of offender records. The department also provides governance, support, and policy structure for all agency records; initiates and manages recordkeeping projects; and provides quality assurance reviews. Records Management monitors records retention and publishes the TDCJ Records Retention Schedule. The RMD cannot answer questions regarding inmate time, custody, transfers, releases, or complaints.

Classification and Records (Inmate Time, Transfers, Visitation, and Transfers):
Phone: (936) 437-6231
E-mail: classify@tdcj.texas.gov

Open Records Requests (Requesting Inmate Records):
E-mail: pia@tdcj.texas.gov

If you have contacted the unit and would like additional assistance, please contact:

Office of the Independent Ombudsman (Complaints):
Phone: (833) 598-2700
E-mail: io@tdcj.texas.gov

Office of Family Services (Family Concerns):
Phone: (936) 437-6360
E-mail: ofs@tdcj.texas.gov

For information or records management specific questions:

Texas Department of Criminal Justice
Records Management
Carl Hazlewood
PO Box 99
Huntsville, TX 77342-0099
E-mail: records.management@tdcj.texas.gov