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An employee publication of the Texas Department of Criminal Justice


August 2021

Susan Gunnels Named Manager of the Office of Family Services

The Office of the Executive Director is pleased to announce the selection of Susan Gunnels as the Manager II for the Office of Family Services effective September 1, 2021. Ms. Gunnels has held a variety of positions within the Texas Department of Criminal Justice to include Clerk and Human Resources Specialist at the Crain, Mountain View, and Woodman units and most recently as Staff Services Officer for the Deputy Executive Director. In her most recent role, she assisted in serious incident reviews and other executive level investigations as well as coordination of the agency family group calls.

Ms. Gunnels is the former executive director of the Gatesville Chamber of Commerce, where she worked closely with local law enforcement and county officials to meet the needs of the city. She also served as a training coordinator for Laerdal Medical where she conducted product training with the educational services team for customers across the United States.

Ms. Gunnels’ experience in customer service and criminal justice will suit her well in this position. Please join us in congratulating Ms. Gunnels and extending your support as she assumes this new role.