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COVID-19 Medical Hotlines Available Now

COVID-19 Medical Hotlines: Third Parties call TDCJ at 936-437-3534. Offender families only call Texas Tech at 806-414-9889 or UTMB at 409-747-2727.

TDCJ's Health Services Division’s Patient Liaison Program and our Correctional Managed Healthcare partners at the University of Texas Medical Branch and Texas Tech University Health Science Center will begin staffing 3 hotlines to address COVID-19 medical questions.

2 of these numbers are for offender family members ONLY to get clinical updates of offenders under the universities care, and will operate from 2:00 p.m. to 5:00 p.m. Monday-Friday.

The TDCJ Patient Liaison Program will also operate a COVID-19 hotline for third parties such as state leadership offices, advocacy groups, and others including attorneys and government agencies. This line will operate from 8:00 a.m. to 5:00 p.m. Monday-Friday..